Domestic Shipments
imuTek will ship your order by UPS(available only in the contiguous 48 states) for only $4.95*. For faster delivery, you can have your order shipped UPS 2nd Day Air, or Next Day Air for an additional charge. (call for rates). WE CANNOT SHIP TO A POST OFFICE BOX.
International Shipments
We are currently unable to ship to internationl locations (inluding Canada and Mexico) at this time. We hope this will change in the near future.
* Please Note: Orders are shipped by UPS wherever possible. All orders received over the weekend (Friday - Sunday) will not be processed until Monday a.m. UPS shipping is available only in the contiguous 48 states. UPS will not deliver to a P.O. box. US currency only.
** Please allow 2 weeks for delivery, except in some areas such as PR, where it may take longer.
How do I
return something to imuTek?
Within 30
days of receiving your order, you may return any item for a full
credit or refund under any of the following circumstances:
- Item
is in new condition with original packaging and accessories
- Item
was received damaged or defective
- Incorrect
item was shipped
We will also
provide free return shipping if your return is the result of our
error.
If you are
returning your merchandise by mail, please follow the procedure
outlined below to ensure we process the return according to your
wishes.
Please keep
the packing slip that you receive with your shipment. If you
need to return your purchase, complete the return/exchange
information and include it with your merchandise. Please notify
us within 10 days and ship your package by insured parcel post
or UPS ground to:
imuTek,
Inc.
Attention: Return Services
3541 East Vine Drive
Fort Collins, Co, 80542
If you no
longer have the packing slip that accompanied your order, please
include a note specifying your name, shipping address (including
zip code), reason for return, and if you would like an exchange,
replacement or refund. If
your merchandise was damaged during shipping, please contact us
at (970) 493-7033 for immediate assistance with your
return/exchange.
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